Frequently Asked Questions

A digital file containing verified vendor links — direct URLs to supplier storefronts plus private supplier contact information where available. Also includes a complete step-by-step guide for placing orders. Delivered instantly to your email.

No. Vault Supply sells digital information products only. Nothing physical is shipped. You receive a file containing vendor links and supplier contacts, delivered to your email immediately after purchase.

Each vendor link pack contains multiple curated links depending on the category — typically 5 to 15+ links per pack, all verified as active at the time of listing.

Instantly. The moment your payment is confirmed, your vendor links are automatically sent to your email. If you don't see it within 5 minutes, check your spam or promotions folder.

First, check spam, promotions, and junk mail. Add zoirds@protonmail.com to your contacts to prevent future deliveries going to spam. If still not found, email us with your order number and we'll resend immediately.

No. We provide links to independent third-party sellers through verified sourcing channels. We have no affiliation with any brand. Vault Supply sells sourcing information — verified links to supplier storefronts only.

Every link is manually verified before listing but storefronts can occasionally go inactive. Email zoirds@protonmail.com with your order number and we'll provide a verified replacement promptly.

We review and update vendor lists regularly. Use your links promptly after purchase as storefronts can change. Contact us if a purchased link has since expired.

Due to instant digital delivery, we do not offer refunds after delivery as the information has been received. However, if links are non-functional, we will provide replacements. Contact us and we'll make it right.

Yes. All payments are processed through SSL-encrypted checkout. We never store your payment information. Visa, Mastercard, Amex, PayPal, and Apple Pay are all accepted.